At Air Express Heating and Cooling, we are committed to protect your privacy. This privacy policy outlines how we collect use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, mailing address, and technical data like your IP address and browser type. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. Additionally, if you communicate with us regarding our website, messages, or our services, we will collect any information that you provide to us in any such communication. We may send promotional messages via email or text in the future to tell you about new products, specials, or services, or any changes to this privacy policy.

Use of the Information

Your information is used to provide and maintain our service, improve and personalize your experience, and to communicate with you about your inquiries and transaction.

Cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our website. We also permit third parties and service providers to use online tracking technologies on our website for analytics and advertising, including to help manage and display advertisements, or to tailer advertisements to your interests. We may share your information with Google Analytics to track and analyze. The Google Analytics Advertising Features that we may use to include: Google Analytics Demographics and Interest Reporting. To opt out of being tracked by Google Analytics across the website, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

Sharing

We will not sell or share the information we collect with external third parties for the purpose of direct or indirect mass email marketing, and we will not share your mobile information with third parties for marketing purposes.

We may disclose personal information and/or an IP address when required by law or if we believe, in good faith, that such disclosure is necessary to:

• Assist in investigations of alleged illegal activities, comply with legal obligations, or respond to legal processes directed at our company
• Protect and defend the rights or property of our website and related assets
• Identify individuals who may be violating the law, infringing on third-party rights, or misusing our website or associated properties

Please note that whenever you voluntarily share personal information online—such as through email, discussion forums, or other platforms—that information can be collected and used by others. In short, if you share personal information publicly online, you may receive unsolicited messages from others.

We are committed to not transfer any consumer data to external organizations, except for legal requirements or to protect our company’s rights.

You are ultimately responsible for keeping your personal information secure. Please exercise caution and responsibility when interacting online.

Links

This website may include links to external sites. Please note that we are not responsible for the content or privacy practices of these sites. We encourage users to be cautious when leaving our site and to review the privacy policies of any other site that collects personally identifiable information.

Data Security Measures:

To ensure the protection of your personal information, we implement the following security measures to prevent unauthorized data sharing and access:

1. Encryption:
   • All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols to prevent unauthorized access during storage and transmission.
2. Access Controls:
   • We enforce strict access controls to limit who can access your personal information. Only authorized personnel with a legitimate business need are granted access to sensitive data. Access permissions are regularly reviewed and updated.
3. Regular Audits:
   • We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our data protection systems. These audits ensure that our security measures are functioning effectively and up-to-date.
4. Data Minimization:
   • We collect and store only the minimal amount of personal information necessary for our business operations. This reduces the risk of exposure in case of a security breach.
5. Secure Storage:
   • Personal data is stored securely in protected databases, with advanced security protocols in place to prevent unauthorized access.
6. Employee Training:
   • All employees undergo regular training on data privacy and security best practices to ensure they understand the importance of safeguarding personal information and comply with our security policies.
7. Incident Response Plan:
   • In the event of a data breach or unauthorized access, we have a dedicated incident response plan to quickly address the situation, notify affected individuals, and take corrective action.
8. Third-Party Security:
   • We ensure that third-party vendors who may handle your personal information comply with our data security standards. We require them to implement adequate safeguards to protect your data.

These measures are in place to provide a high level of security and protect your personal information from unauthorized access or disclosure

Terms and Conditions

By providing your contact information, you agree to receive messages from us. These messages may be sent on a weekly basis or as needed. Please note that message and data rates may apply, depending on your mobile carrier and plan.

• To unsubscribe: You can text “STOP” at any time to opt out of receiving further messages.
• For assistance: Text “HELP” if you need help or have any questions regarding the messages you receive.

By agreeing to these terms, you acknowledge that you understand the frequency of the messages, any applicable message or data rates, and the option to unsubscribe or request assistance.

Consent

By using this website, you agree to the collection and use of information as outlined above. If we update our Privacy Policy, we will post the changes on this page. Please check this page regularly to stay informed about the information we collect, how we use it, and the circumstances under which we disclose it. It is important to review the updated Privacy Policy carefully to ensure you understand our practices and procedures.

If you have any additional questions or concerns, contact us (763) 447-3999 or send us a letter to PO Box 490400 Blaine, MN 55449.